01. Introduction
At Functional Beings, protecting your personal data is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage with our services. We are committed to complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

02. What Data We Collect
We collect different types of personal data depending on how you interact with us.
Through our website (hosted by Wix):

• Full name

• Email address

• Phone number

• Booking and payment-related information (processed securely via Wix and its payment providers)

Through our clinical note system (Zanda):

• Health and wellbeing information relevant to providing sport therapy and manual therapy services

• Appointment records

• Notes shared by you during consultations

We do not collect or store medical diagnoses or provide medical treatment plans.

03. How We Use Your Data
Your data is used to:

• Process bookings and payments

• Schedule and manage appointments

• Provide safe and appropriate sport therapy, manual therapy, and movement-based services

• Communicate appointment confirmations, reminders, or service-related information

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04. Lawful Basis for Processing
Under data protection law, we process your personal data on the following lawful bases:

• Contractual necessity: to deliver services you book with us

• Consent: where you have explicitly agreed to data collection or communication

• Legal obligation: where required to comply with legal or regulatory requirements

You may withdraw consent at any time where consent is the lawful basis.

05. How We Protect Your Data
We take appropriate technical and organisational measures to protect your data.

• Wix: Website data is stored on secure servers with encryption and regular security updates

• Zanda: Clinical notes are stored securely using encrypted systems and restricted access

Access to personal data is limited to authorised personnel only.

06. Sharing Your Data
We only share your data when necessary:

• Payment information is processed securely through Wix and its payment providers

• Health-related information is not shared with third parties unless legally required or with your explicit consent

We do not sell or trade your personal data.

07. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data where applicable

• Withdraw consent for data processing where consent applies

To exercise your rights, please contact:
 functional.beings@gmail.com

08. Cookies
Our website uses essential cookies to ensure proper functionality. Non-essential cookies (such as analytics) are only used where consent has been provided via our cookie consent banner. You can manage or withdraw cookie preferences at any time through your browser settings.

09. Data Retention
We retain personal data only for as long as necessary to provide our services and comply with legal obligations.
 Health-related records are retained in accordance with professional and legal requirements applicable to sport and manual therapy services.

10. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact: functional.beings@gmail.com